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Recommendations – Recommend a client to me and as a thank-you you will receive  2 additional reward points please ask for a recommendation card.

Loyalty Cards – I operate a loyality card scheme, your card will be signed when £20 is spent on either treatments or products, when the card is full you will get £20 off a treatment or products. Please ask for a card if you don’t already have one.

Cancellations – Please give 24 hours notice if you need to cancel an appointment or the full cost of the treatment will be charged if we cannot fill your time slot. Late arrivals may result in a reduced treatment time.

Courses – Courses are available on all treatments. As an incentive to you to purchase, I offer 6 treatments for the price of 5. Courses must be paid for in advance and need to be taken within 12 months.

Bookings and Payments – Clients wishing to book treatments that are 2 hours or more in duration may be asked to pay a 50% deposit up front to secure the booking. I accept cash and all major credit cards. (Except American Express)

Arrival – Please arrive at your appointment time in order for me give you my full attention to you, I may be with a client should you arrive early.

Mobile Phones – For you to relax and get the most from your treatment time you are asked to put your mobile phone onto silent for the duration of your time in the treatment room.

Health and Safety – Due to health and Safety reasons I am unable to treat children under the age of 12.

Sensitive Skin – You may be required to sign a disclaimer if you have a history of reactions due to sensitive skin.

Gift Vouchers – Gift Vouchers can be purchased and redeemed against any treatment; they are non-refundable and must be used within 12 months of purchase. They can be used at either Dorking or  Hove. They are not redeemable against product purchases.

Refunds on courses – Refunds are not available on courses but the montary amount may be taken as a gift voucher and used against a different treatment of your choice. This is available within 12 months of the course purchase, gift vouchers given must be redeemed within 3 months.

Opening Times

Monday: Hove

Tuesday:

Wednesday:

Thursday:

Friday:

Saturday:

Sunday:

12.00 – 7pm

10.00am – 9pm

10.00am – 9pm

Closed

10.00am – 5.30pm

10am – 5.30pm

Closed

By appointment only