Lorraine Hart Delivery Policy

Please allow 3 working days for delivery of your products on all orders placed before midday.

  • Orders under £75 or orders to UK offshore addresses (e.g. Northern Ireland, Isle of Wight etc) are sent out by Royal Mail first class post. A flat rate delivery charge of £3.99 applies.
  • Orders to EU countries are sent by Royal Mail and national carriers as appropriate.

Delivery Services

For UK orders sent by Royal Mail we are unable to make any enquiries into the whereabouts of your product until 15 working days have elapsed.

For EU orders we are unable to make any enquiries until 20 working days have elapsed. We are also unable to despatch aerosols, glass or flammable goods outside of the UK.

Lorraine Hart may split your order into two or more batches.

“Your service is excellent – I was totally surprised at how quickly you send out the orders!”
P.K. Surrey

Please note – should an order be returned to us because you did not collect it in time after an attempted delivery or the address you entered was incorrect we reserve the right to pass on any costs incured.

For problems regarding your delivery please contact us.